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How do I bid on returns at Costco?

How do I bid? Once you are an approved buyer on Costco Liquidation Auctions, you can go to any auction page and enter the highest amount that you are willing to pay. Enter the amount in the white box to the right of "My Maximum Bid". Below, you will see the minimum allowable bid amount.

bstock.com - Costco Liquidation Auctions FAQ - B-Stock Solutions
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How do I bid?

Once you are an approved buyer on Costco Liquidation Auctions, you can go to any auction page and enter the highest amount that you are willing to pay. Enter the amount in the white box to the right of "My Maximum Bid". Below, you will see the minimum allowable bid amount. Once the amount has been entered, click the "Bid Now" button. Please note the message near the top of the page, which indicates if your bid is high enough to become the current high bid. If not, you may wish to increase your bid. For each bid you enter, you will receive an email confirmation that your bid was successfully placed.

What condition is the merchandise in? Is it all new?

The condition of merchandise can vary. Please view the auction page for any information provided, or visit our Conditions page for details on each condition type.

Why do auctions extend at the end?

If a bid is placed in the last 5 minutes of an auction, the auction end time will extend for an additional 3 minutes. This is called "Popcorn Bidding" and gives all bidders an equal chance of winning an auction by extending the end time of the auction if a last minute bid is placed. Popcorn Bidding is used to simulate a live auction and prevents other bidders from "sniping" an auction at the last second.

How can I enter my maximum bid without it appearing to other bidders?

All bids placed on Costco Liquidation Auctions act as "proxy" bids. You can bid the highest amount you are willing to bid and allow the system to manage the bidding for you. The Current Bid displayed on each auction is equivalent to the second highest bidder's bid, plus one bid increment ($25 on Costco Liquidation Auctions). If the high bidder has placed a higher bid, it will not display. This allows bidders to know that if they place a proxy bid, they could still win the auction for any amount below or at their maximum bid. Example: If you find an item that you are interested in that is currently at $1,000 without any bids and choose to bid $5,000, you will be winning the auction at $1,000. If another bidder places a bid for $1,100, you will be winning the auction at $1,125, one increment higher. The system will continue to automatically outbid other bidders on your half, but will never exceed your proxy bid of $5,000.

Can I buy merchandise without bidding on it?

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All merchandise sold on Costco Liquidation Auctions is in auction format, only. If you only want to place one bid, you can always place a proxy bid.

Can I cancel my bid?

Please remember that every bid on B-Stock operated marketplaces is a binding contract. You are agreeing to buy the lot at the price you indicate should you ultimately be the high bidder. Bids may not be cancelled once submitted. If you accidentally enter a wrong bid amount (for example, you entered $1000 instead of $100) you can click on the Cancel link within the bid confirmation pop-up window to change your bid amount prior to submission. Changing your mind does not qualify as accidentally entering a wrong bid amount. Your bids affect how other users bid within the auction and the auction's final selling price. We provide ample opportunity for you to check and double check your bid before submitting, so requests to cancel bids will most likely result in the suspension of your account. A record of all bids is kept on file. If a current winning bid is disqualified in an auction for any reason, B-Stock will restore the next highest non-winning bid to winning status. This decision is made at the sole discretion of B-Stock Solutions.

Are the images on the site actual images of the merchandise?

Merchandise may be displayed in its current condition, or with a stock image. If it is unclear in any way, contact us prior to bidding.

Can I inspect the merchandise before bidding?

Merchandise cannot be inspected prior to bidding. All available information is detailed on the auction page.

Why did I lose the auction if I bid the same amount as another bidder?

In order to win an auction, you need to bid a higher amount than the current high bidder. If both you and another buyer placed maximum bids of $1,000, but the other bidder placed their bid before yours, they will win the auction.

How do I know if I win?

bstock.com - Costco Liquidation Auctions FAQ - B-Stock Solutions
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